Use of Social Platforms | ||||
Client | VIP Industries | |||
Brand | Aristocrat | |||
Entrant | ibs | |||
Brief | Aristocrat is one of India’s oldest utility luggage brands. The challenge before VIP industries (makers of Aristocrat Luggage) was to give a new life to brand Aristocrat, and make it the preferred luggage brand of the urban youth – a segment in which it was facing tough competition from the likes of American Tourister and Safari. | |||
Solution |
We shot over 100 response clips with our two brand ambassadors. We also shot a separate library of product videos.
Next, we created a custom software which parsed consumer queries in real time, identified their intent using Google’s API.AI artificial intelligence engine, picked up the matching responses and product videos, and stitched together a personalized response for every user. |